Job Description

Catalog and listing management:

Maintain accurate and optimized product listings on Q-commerce platforms (BLINKIT, ZEPTO), manage categories, and update pricing and content.

Order fulfillment:

Oversee the end-to-end order process, from placement to delivery, and coordinate with warehouse and logistics teams to ensure timely dispatch and smooth returns.

Promotions and campaigns:

Plan and execute promotional campaigns, discount offers, and visibility initiatives to drive sales and meet key performance indicators (KPIs).

Data analysis and reporting:

Analyze sales data, customer behavior, and competitor activities to generate reports with actionable insights for management. Track metrics like conversion rates, product ranking, and campaign ROI.

Cross-functional collaboration:

Work with marketing, logistics, and product teams to ensure a seamless customer experience and effective execution of sales strategies.

Platform and inventory management:

Monitor stock levels across platforms and ensure compliance with platform policies. Familiarity with e-commerce platforms and their algorithms is often required.

Customer satisfaction:

Monitor customer feedback, reviews, and ratings, and coordinate with customer support for issue resolution to enhance product ratings and satisfaction.
Job Types: Full-time, Permanent

Pay: ₹10,062.86 - ₹33,158.47 per month

Ability to commute/relocate:

Preet Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

How many years you have worked on listing and onboarding on Blinkit /Zepto and other quick commerce platforms??
Experience:

QUICK COMMERCE: 1 year (Required)
Work Location: In person