Job Description

We are looking for a skilled

E-commerce Executive

with hands-on experience managing Shopify stores for international brands. The ideal candidate will be responsible for product listing, order management, reporting, website updates, and ensuring smooth day-to-day operations of the e-commerce store.

This role requires someone who understands Shopify backend functionalities, international marketplace standards, and has worked in a fast-paced e-commerce environment.

Key Responsibilities

Shopify Store Management

Manage day-to-day operations of the Shopify website. Update products, collections, pricing, offers, and website banners. Ensure product pages are accurate, SEO friendly, and updated regularly.

Product Listing & Inventory

Create and optimize product listings (titles, descriptions, tags, metadata). Manage stock updates, SKU mapping, variants, inventory syncing, and tracking. Coordinate with design and content teams for product uploads.

Orders & Operations

Monitor and manage orders, shipments, cancellations, returns & refunds. Coordinate with logistics partners and warehouse team for dispatch. Ensure timely order fulfillment and tracking updates.

Website Optimization

Identify improvements to increase conversion rate and customer experience. Conduct QA checks for broken links, missing data, page layouts, and mobile responsiveness.

Customer Support Coordination

Assist customer support with product details, order status, and returns. Maintain accurate product and process documentation.

Reporting & Analytics

Track key metrics: orders, traffic, conversion rate, product performance. Prepare weekly/monthly reports and share insights for improvements.

Required Skills & Experience

2-4 years of experience in e-commerce operations.

Must have experience working on Shopify (admin panel & apps).

Experience working for

international e-commerce brands (USA/Canada/UK preferred).

Strong understanding of product listings, SEO, and website maintenance. Knowledge of tools like Shopify Apps, Google Sheets/Excel, Canva (optional). Ability to work independently with attention to detail.

Good to Have (Bonus Skills):

Knowledge of Klaviyo email flows Basic understanding of Google Analytics, Meta Pixel, Shopify Apps Experience integrating apps like Judge.me, Recharge, Loox, Bold, etc.

Work Environment

Work Mode:

Onsite - Mohali Opportunity to work with global e-commerce brands Fast learning, growth-driven culture Competitive salary + performance-based incentives
Job Type: Full-time

Pay: ?30,000.00 - ?40,000.00 per month

Application Question(s):

Do you have working experience with international e-commerce brands (USA/Canada/UK/Australia)? Have you managed Shopify stores independently or as part of a team? Have you updated product listings, pricing, inventory, and store content on Shopify? Are you comfortable working from office in Mohali?
Work Location: In person