Job Description

Call Directly HR- 7717300328, Or Share your CV at Hr@chocovic.in

Role Overview:

We are seeking a dedicated and detail-oriented E-Commerce Executive to join our team in Ghumar Mandi, Ludhiana. The ideal candidate will be responsible for managing and optimizing our presence on various e-commerce platforms, including Flipkart, Amazon, and others. This role requires a proactive individual with a strong understanding of e-commerce operations and basic proficiency in Excel.

Key Responsibilities:

1. Platform Management:

- Manage and update product listings on e-commerce platforms such as Flipkart, Amazon, and others.

- Ensure product descriptions, images, and prices are accurate and up-to-date.

2. Order Processing:

- Monitor and process customer orders efficiently.

- Coordinate with the logistics team to ensure timely delivery of products.

3. Customer Service:

- Address customer inquiries and resolve issues promptly to ensure a high level of customer satisfaction.

- Manage customer feedback and reviews on various platforms.

4. Inventory Management:

- Track inventory levels and coordinate with the procurement team to replenish stock as needed.

- Ensure accurate inventory records are maintained.

5. Data Analysis and Reporting:

- Utilize basic Excel skills to analyze sales data and generate reports.

- Identify trends and provide insights to improve sales performance.

6. Promotional Activities:

- Assist in planning and executing promotional campaigns and discounts.

- Collaborate with the marketing team to enhance product visibility and drive sales.

Qualifications:

- Education: Graduate degree in any field.

- Experience: Basic knowledge and experience with e-commerce platforms such as Flipkart, Amazon, etc.

- Technical Skills:Basic Knowledge of Microsoft Excel for data management.

- Communication Skills: Strong verbal and written communication skills.

- Attention to Detail: Ability to manage multiple tasks with a high level of accuracy.

- Problem-Solving Skills: Ability to address and resolve customer issues effectively.

Job Types: Full-time, Fresher

Pay: ?12,000.00 - ?15,000.00 per month

Schedule:

Day shift Fixed shift
Work Location: In person