Job Description

Job Title: E-commerce Executive

Key Responsibilities:

Product Management

: Manage product listings across e-commerce platforms. Ensure accurate product descriptions, images, pricing, and specifications. Conduct regular audits to ensure product data is up-to-date. Implement discounts, and coupons to boost product visibility and sales. Collaborate with the Account Manager to enhance performance on e-commerce platforms.

Order Management

: Oversee the order fulfilment process, ensuring timely dispatch and delivery in coordination with dispatch team. Monitor and manage stock levels, coordinating with the inventory team to prevent stock outs.

Customer Service

: Address customer queries and complaints promptly and professionally. Handle returns, raise claims, and refunds as per company policy. Ensure customer satisfaction and work towards improving ratings and reviews.

Reporting & Analytics

: Generate and analyse sales reports, inventory reports, and other reports. Maintain MIS of daily orders.

Qualifications:

Graduate in any field.

Experience:

0-1 year

of experience in e-commerce management or a similar role. Experience working with e-commerce platforms like Amazon, Flipkart etc.

Contact Number:

7087038073, 7087038074

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

Day shift Fixed shift
Experience:

E-Commerce, product listing : 1 year (Required)
Work Location: In person