Job Description

E-Commerce Business Associate We are looking for a customer-centric and cordial E-Commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience. Job Objectives ? To retain long-term consumer relationships ? Coordinate with the E-Commerce Manager in planning promotional offers and product discounts ? Organize e-commerce activities Roles & Responsibilities ? Managing Online Portals of the clients ? Manage online e-commerce accounts of clients ? Respond to customer web inquiries regarding online merchandise or service orders ? Assists customers with product selection, answer basic questions and suggest various product options that are available. ? Understanding client problems ? Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue ? Take accountability and responsibility for the work assigned Competencies Required ? Excellent written and verbal communication skills ? Proficiency in MS Office and relevant software ? Excellent organizational and time management skills ? Ability to work collaboratively with other departments ? Handle multiple projects/assignments at the same time ? Build client relations Preferred

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person