Job Description

Job Title: E-Commerce Business Associate

We are looking for a customer-centric and cordial E-Commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience.
Job Objectives
? To retain long-term consumer relationships
? Coordinate with the E-Commerce Manager in planning promotional offers and product discounts
? Organize e-commerce activities Roles & Responsibilities
? Managing Online Portals of the clients
? Manage online e-commerce accounts of clients
? Respond to customer web inquiries regarding online merchandise or service orders
? Assists customers with product selection, answer basic questions and suggest various product options that are available.
? Understanding client problems
? Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue
? Take accountability and responsibility for the work assigned Competencies Required
? Excellent written and verbal communication skills
? Proficiency in MS Office and relevant software
? Excellent organizational and time management skills
? Ability to work collaboratively with other departments
? Handle multiple projects/assignments at the same time
? Build client relations

Preferred Education Any Graduate or Post Graduate (BE/BBA/MBA) Work Location & Job Type You'll be required to work full-time from our head office in Indore

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Work Location: In person