Job Description

About Us:

We are a fast-growing D2C baby & kids apparel brand committed to delivering premium, safe, and stylish products for little ones. With a strong online presence, we are now expanding our digital footprint and looking for a passionate E-commerce Executive to support our online growth across channels.

Key Responsibilities:

1.

Website Management

Upload and manage product listings on Shopify/website backend Coordinate with design team to ensure banners, creatives, and UI updates are timely Monitor website performance, suggest improvements, and reduce bounce/drop-off rates Assist in managing offers, coupons, and promotions
2.

Marketplace Operations (Amazon, FirstCry, Myntra, etc.)

Listing creation, optimization (images, titles, descriptions, keywords) Inventory and catalog sync across platforms Track sales and ensure order processing and returns management runs smoothly Liaise with marketplace support teams for issue resolution
3.

Order Fulfillment & Coordination

Coordinate with warehouse/operations team to ensure timely dispatches Track orders, returns, and resolve customer escalations if any Monitor stock levels and notify procurement/logistics when replenishment is needed
4.

Performance Tracking

Generate daily/weekly/monthly sales and performance reports Analyze trends and suggest optimizations for listings, pricing, and campaigns
5.

Customer Experience

Address customer queries via email, chat, or platform support Coordinate with internal teams to resolve complaints quickly Ensure consistent brand voice and service quality across channels

Requirements:

Bachelor's degree in Business, Marketing, or a related field 2-5 years of experience in handling online sales through Myntra, Nykka, Tata Cliq, AJIO, FirstCry, Company's Shopify website, etc. Strong Excel/Google Sheets skills for analysis / reporting Eye for detail, proactive attitude, and ability to multitask Prior experience in D2C/fashion/lifestyle category is a plus

Nice to Have:

Understanding of basic SEO & performance marketing metrics Experience with tools like Uni-commerce, Easy-Ecom, or similar OMS Graphic design skills (basic Canva/Photoshop) for small edits Experience in email/ WhatsApp marketing, social media marketing, Shopify business and marketing tools, etc.
Job Type: Full-time

Pay: ?300,000.00 - ?450,000.00 per year

Benefits:

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Work Location: In person