, suppressions, content issues, image issues, and compliance flags
Manage
pricing
, discounts, coupons, and coordinate
deals/offer participation
during events and campaigns
Monitor
inventory
, stock availability, and replenishment to reduce OOS and missed sales
Track daily operations: orders, cancellations, returns, refunds, and SLA adherence
Coordinate with internal teams (warehouse, finance, customer support, marketing) to ensure smooth execution
Prepare performance reports: sales, traffic, conversion, ROAS contribution (if applicable), best-sellers/slow movers
Monitor competitor activity and recommend actions to improve visibility and sales
Must-have requirements
Marketplace experience is mandatory:
hands-on experience managing operations on
Amazon, Flipkart, Myntra, and/or Tata 1mg
Strong knowledge of seller portals (catalog, pricing, promotions, order/return workflows)
Good Excel/Google Sheets skills (reporting, data cleaning, pivots/lookups preferred)
High attention to detail and ability to manage multiple SKUs and deadlines
Nice to have
Knowledge of marketplace ads (Amazon Ads, Flipkart Ads, Myntra marketing tools)
Basic understanding of
SEO for listings
and conversion optimization
Experience with Shopify/WooCommerce and D2C website operations
Basic creative tools (Canva/Photoshop) for quick banner/listing support
KPIs