Job Description

Job Opening - Ecommerce Executive

Company:

Manufacturing Company

Location:

Wadala, Mumbai, Maharashtra

Job Type:

Full-time

CTC:

?18,000 - ?20,000 per month

Qualification:

Bachelor's degree in Business, Ecommerce, or related field

Experience:

Minimum 2+ years in Ecommerce or a similar role

Role Overview

The

Ecommerce Executive

will be responsible for managing and growing the company's online sales platforms. The role involves end-to-end ownership of product listings, customer interactions, sales analysis, and executing ecommerce growth strategies.

Key Responsibilities

1. Ecommerce Management

Develop and implement strategies to increase online sales, website traffic, and visibility. Execute promotional campaigns and seasonal offers to drive conversions.

2. Product Listings & Content Management

Upload and update product information, including descriptions, images, specifications, and pricing. Ensure product catalog accuracy across all ecommerce channels.

3. Customer Interaction & Order Management

Handle customer queries and provide prompt resolutions for order-related issues. Maintain strong relationships with clients to improve customer satisfaction and repeat business.

4. Sales Tracking & Reporting

Monitor daily sales performance and ecommerce KPIs. Prepare regular reports and dashboards for management review.

5. Market Research & Competitor Analysis

Track competitor activities, pricing trends, and industry best practices. Recommend improvements to strengthen the company's online presence.

6. Team Collaboration

Work closely with marketing, logistics, and customer service teams to ensure seamless ecommerce operations. Support cross-functional initiatives for business growth.

Required Skills & Competencies

Proven experience (2+ years) in ecommerce platforms management Strong knowledge of product listing, catalog management, and order processing. Good communication and problem-solving skills for customer handling. Ability to analyze sales data and prepare performance reports. Proficiency in MS Excel, Google Sheets, and ecommerce tools. Detail-oriented, proactive, and able to work independently.

Language

- Hindi, English

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Application Question(s):

Do you have at least 2 years of experience managing ecommerce platforms? Are you comfortable handling customer queries and resolving order-related issues directly? Do you have experience in analyzing ecommerce sales data and preparing performance or sales reports? Are you proficient in using MS Excel/Google Sheets for reporting and ecommerce data management? Have you worked on product listing and catalog management, including updating descriptions, images, and pricing?
Work Location: In person