to manage and grow our online sales channels. The ideal candidate will oversee website orders, marketplace operations (Flipkart, Amazon, Meesho, JioMart, etc.), and ensure smooth end-to-end order processing -- from product listing to customer feedback management.
Key Responsibilities
1. Online Order Management
Handle daily orders from our
official website
and
online marketplaces
(Flipkart, Amazon, Meesho, JioMart, etc.).
Coordinate order processing, packaging, and dispatch with internal teams.
Track shipments and ensure timely delivery.
2. Product Listing
Create and upload product listings with accurate descriptions, images, and pricing.
Regularly
cross-check stock availability
and update inventory across platforms.
Ensure listing quality and compliance with marketplace standards.
3. Stock & Inventory Monitoring
Monitor daily stock levels and update discrepancies.
Coordinate with production/warehouse team for stock alignment.
4. Marketplace Operations
Manage seller dashboards on Amazon, Flipkart, Meesho, JioMart, etc.
Handle order approvals, returns, cancellations, and claims.
Maintain platform performance metrics.
5. Customer Support & Feedback
Respond to customer queries and messages on all platforms.
Track customer reviews and feedback; coordinate resolutions.
Aim to improve product ratings and overall customer experience.
6. Reporting & Analysis
Maintain daily/weekly sales reports.
Review platform performance trends and suggest improvements.
Keep track of fast-moving and slow-moving products.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Work Location: In person
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