Job Description

Job Summary:

We are seeking a detail-oriented and proactive E-Commerce Executive to manage and optimize our online sales platforms. The ideal candidate will be responsible for handling daily e-commerce operations, improving customer experience, driving online sales growth, and coordinating with marketing and logistics teams.

Key Responsibilities:

Manage and update product listings on e-commerce websites and marketplaces (e.g., Amazon, Shopify, Flipkart). Monitor inventory levels and coordinate with the supply chain team to ensure product availability. Analyze sales performance data and generate reports to track KPIs like conversion rates, traffic, and revenue. Optimize product pages with SEO-friendly descriptions, images, and pricing strategies. Handle customer queries and resolve complaints promptly to ensure a positive shopping experience. Collaborate with the marketing team to plan and execute online promotions, discounts, and campaigns. Track competitor activities and market trends to identify growth opportunities. Coordinate with logistics and delivery teams to ensure timely shipment and order fulfillment. Maintain accurate records of orders, returns, and refunds. Stay updated with the latest e-commerce technologies and best practices.

Qualifications:

Bachelor's degree in Business, Marketing, or related field. Proven experience (1-3 years) in e-commerce, digital marketing, or retail sales. Familiarity with e-commerce platforms like Shopify, Magento, or Amazon Seller Central. Strong analytical skills and proficiency in Excel and Google Analytics. Excellent communication and customer service skills. Ability to work in a fast-paced, dynamic environment. Knowledge of SEO and digital marketing strategies is a plus.
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person