We are seeking a detail-oriented and proactive E-Commerce Specialist to join our dynamic team. In this role, you will be responsible for managing and optimising our online sales platforms, ensuring a seamless shopping experience for our customers. You will leverage your skills in project management and marketing to drive traffic and increase sales through effective strategies. Your ability to analyse market trends and consumer behaviour will be crucial in enhancing our e-commerce presence.
Responsibilities
Develop and implement e-commerce strategies to enhance online sales performance.
Manage product listings, ensuring accurate descriptions, pricing, and imagery.
Analyse website traffic and sales data to identify trends and opportunities for growth.
Collaborate with the marketing team to create targeted campaigns that drive traffic to the e-commerce site.
Oversee inventory management, ensuring stock levels are maintained for optimal sales.
Utilise tools such as Google Analytics and Adobe Analytics to monitor performance metrics.
Lead projects related to website enhancements and new product launches.
Provide leadership and guidance to junior team members on best practices in e-commerce operations.
Stay updated on industry trends and competitor activities to inform strategic decisions.
Requirements
Develop strategies: Create and implement strategies for the company's e-commerce business
Manage online sales: Oversee the company's online sales channels, including the website and third-party marketplaces
Manage inventory: Ensure the company has the right amount of inventory and that it's accurate and up-to-date
Manage product listings: Create and maintain product listings for the company's website and marketplaces
Manage customer service: Ensure customers have a good experience and resolve any issues
Analyze data: Use data analysis to identify trends and opportunities
Manage marketing: Create and manage digital marketing campaigns to drive traffic and increase sales
Collaborate with teams: Work with other teams, such as sales, marketing, and IT, to ensure smooth operations
Job Type: Full-time