Job Description

We are looking for Ecommerc executive for Goregaon west location

Salary : 25k per month

Experience : 2 to 3 yrs

The E-Commerce Executive will be responsible for managing day-to-day online sales operations across various e-commerce platforms, ensuring accurate product listings, smooth order processing, inventory coordination, and timely customer support. The role requires strong coordination skills, attention to detail, and platform knowledge.

E-Commerce Operations

Manage daily operations on e-commerce platforms such as

Amazon, Flipkart,

. Process and track customer orders from placement to dispatch and delivery. Coordinate with warehouse/logistics partners for timely shipping and returns.

Product Listing & Catalog Management

Create, upload, and optimize product listings (titles, descriptions, bullet points, images). Ensure correct pricing, discounts, offers, and SKU mapping. Maintain product catalog accuracy including size, color, stock, and specifications.

Inventory Management

Monitor stock levels and update inventory regularly across all platforms. Coordinate with vendors and internal teams to avoid stock-outs or overstocking. Maintain inventory reports and reconciliation.

Customer Support & Order Management

Handle customer queries, complaints, cancellations, refunds, and returns. Ensure timely resolution to maintain high customer satisfaction and ratings. Coordinate with platform support teams when required.

Reports & Analysis

Prepare daily/weekly/monthly sales and order reports. Track performance metrics like sales, returns, cancellations, and delivery timelines. Assist in sales analysis and performance improvement initiatives.

Promotions & Campaign Support

Assist in managing online sales events, deals, and festive campaigns. Coordinate with marketing team for banners, creatives, and promotional content. Update offers and discounts as per campaign requirements.

Compliance & Coordination

Ensure compliance with marketplace policies and guidelines. Coordinate with finance for invoicing, settlements, and payment reconciliation. Perform other duties as assigned by the reporting manager.

Required Skills & Competencies

Hands-on experience with major

e-commerce marketplaces

Basic understanding of

SEO for product listings

Strong coordination and communication skills Good knowledge of

MS Excel

(VLOOKUP, Pivot, reports preferred) Attention to detail and problem-solving ability Ability to work in a fast-paced environment
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Application Question(s):

Are you ok to travel to goregaon w how much experience you have in listing products, ecommerce current salary & notice period
Work Location: In person