Receive, verify, and process online orders
Coordinate with warehouse, packaging & logistics teams
Manage order dispatch, tracking & delivery follow-ups
Handle returns, refunds, cancellations & customer queries
Communicate order status to customers & internal teams
Sync stock and inventory on e-commerce platforms
Maintain records, reports & documentation
Support process improvement and quality checks
Requirements
Any Graduate (Commerce/Business preferred)
1-3 years of experience in e-commerce order handling/operations
Knowledge of platforms like Shopify, Amazon, Flipkart, etc.
Strong communication & coordination skills
Basic tech skills: Excel, Google Sheets, Order Management Systems
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?35,000.00 per month
Benefits:
Leave encashment
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
E-Commerce: 2 years (Preferred)
Location:
Satellite, Ahmedabad, Gujarat (Preferred)
Work Location: In person
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