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E-commerce Coordinator - shopgulab.com (Gulab Oils)
We are looking for an E-commerce Coordinator to manage operations for our official platform, shopgulab.com. This role involves coordinating with delivery partners and distributor networks to ensure smooth and timely order fulfillment.
Coordinate order processing, delivery and returns of customer orders.
Ensure the fulfillment of customers' orders via store pick or delivery service.
Execute activities driven by data analytics.
Manage the operations for good service.
Manage service quality and customer satisfaction.
Promote good service performance.
Maintain and verify distributor invoices and calculate commissions.
Respond to CRM queries regarding delayed orders with accurate delivery timelines.
Handle other operational tasks related to e-commerce as assigned.
Manage assigned geographic locations, working closely with location-specific coordinators.
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Experience:
E-commerce: 1 year (Preferred)
total work: 1 year (Preferred)
Work Location: In person
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