Job Description

Job Title: Ecommerce Executive

Key Responsibilities:

1. Marketplace Management:

o Manage product listings, price updates, promotions, and stock status across all marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc.).

o Ensure all listings are live, updated, and correctly mapped to categories.

2. Order & Inventory Coordination:

o Monitor orders daily and coordinate with the warehouse and dispatch team for timely fulfillment.

o Track stock levels on marketplaces and Unicommerce (or other inventory panels) to avoid overselling or stockouts.

3. Product Listings & Content:

o Upload new products with accurate titles, descriptions, bullet points, and keywords.

o Work with the content and design team to ensure images and details meet platform guidelines.

4. Performance Tracking:

o Analyze product performance, sales reports, and customer feedback to identify trends and improvement areas.

o Monitor marketplace dashboards for performance metrics (Buy Box, cancellation rate, late dispatch rate, etc.).

5. Campaigns & Promotions:

o Coordinate for deals, coupons, and promotional events (Big Billion Day, Great Indian Sale, etc.).

o Ensure correct setup of discounts and offers on marketplaces.

6. Customer Issue Handling:

o Track returns, wrong product claims, and customer complaints raised on marketplaces.

o Coordinate with the customer support and warehouse team for quick resolution.

7. Reporting:

o Share daily / weekly reports on sales, returns, and marketplace performance with management.

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Required Skills:

Knowledge of major marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc.) Familiar with Unicommerce / Shopify / Seller Panels Good Excel and reporting skills Understanding of listing optimization & keyword usage Strong coordination and follow-up skills
Thanks & Regards
Srishti Goel
srishti@bastionex.net
8477858611

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month