Job Description

We are seeking a dynamic and detail-oriented

E-Commerce Executive

to join our team in the garment industry. The ideal candidate will be responsible for managing all aspects of our online sales channels, including account management, product listing, analytics, sales strategy, and customer engagement. This role demands a strong understanding of the garment e-commerce landscape, platforms like Myntra, Amazon, Flipkart, and the ability to drive online growth effectively.

Key Responsibilities:Product & Inventory Management:

Manage end-to-end product listings including descriptions, images, specifications, and categorization. Ensure accurate inventory levels across all e-commerce platforms. Coordinate with the design and production teams for timely uploads and product availability.

Sales & Account Management:

Handle daily operations of multiple e-commerce accounts (Amazon, Flipkart, Myntra, Nykaa, etc.). Monitor product performance and execute price updates, offers, and promotions. Identify opportunities to increase revenue through new product launches and platform-specific strategies.

Customer Engagement:

Respond promptly to customer inquiries, manage order-related issues, and process returns/refunds. Work on strategies to improve customer satisfaction and retention through timely communication and service excellence.

Analytics & Reporting:

Track and analyze key performance metrics including traffic, conversion rates, and sales. Prepare weekly/monthly performance reports with actionable insights to improve business performance. Utilize tools such as Google Analytics, Meta Ads Manager, and marketplace dashboards for data-driven decision-making.

Team & Sales Coordination:

Collaborate with internal teams including sales, design, production, and dispatch for smooth workflow. Support team in achieving sales targets and improve operational efficiency. Maintain daily reporting and assist in planning digital campaigns.

Requirements:

Bachelor's degree in Business Administration, Marketing, or a related field. Minimum 1-3 years of experience in e-commerce management, preferably in

fashion/apparel retail

. Proficiency with platforms like

Shopify, Unicommerce, Amazon, Flipkart, Myntra, and Nykaa

. Strong knowledge of digital marketing tools and analytics platforms (e.g., Google Analytics, Facebook Ads Manager). Excellent organizational skills, attention to detail, and ability to multitask. Strong verbal and written communication skills with a customer-centric approach.

Preferred Skills:

Understanding of garment lifecycle and seasonal planning. Familiarity with cataloging standards for fashion and apparel. Experience with online promotions and fashion campaign coordination.
Job Type: Full-time

Pay: Up to ?30,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Experience:

E-Commerce: 2 years (Preferred)
Work Location: In person