Job Description

We're seeking an experienced and talented e-commerce executive to join our dynamic team at our organization.

You will play a pivotal role in optimizing our online business operations and delivering exceptional customer service. As an e-commerce executive, you'll maintain all our sales touchpoints -- website, online marketplaces, and aggregators -- and oversee online sales, manage stock inventories, and optimise the overall customer experience.

If you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. We offer competitive remunerations, comprehensive benefits and growth opportunities within the company.

Objectives of this role

Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities. Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up. Manage and maintain e-commerce platforms, including product listings, pricing and inventory management. Enhance customer experience by working closely with other departments, such as marketing, content and customer service.

Responsibilities

Develop and implement international e-commerce strategies to drive global sales. Manage and optimize robust cross-border e-commerce operations. Coordinate with logistics, marketing, and customer service teams for seamless operations. Monitor and analyze global sales performance and market trends. Identify and enter new international markets to expand online presence. Optimize website for international SEO and user experience. Work with digital marketing teams to craft targeted campaigns for different regions. Monitor international regulatory requirements and ensure compliance.

Skills

E-commerce Platforms SEO Digital Marketing Cross-Border Logistics Google Analytics Market Analysis Project Management Multilingual Communication AI commands
Job Types: Full-time, Fresher

Benefits:

Health insurance Provident Fund
Work Location: In person