Job Description

Key Responsibilities

Catalog & Content

Create, update, and optimize listings (titles, bullets, keywords, attributes, images, A+ content). Maintain pricing, offers, and promotions (coupons, deals, lightning deals) within brand guardrails. Monitor listing suppressions, QC failures, and policy warnings; resolve promptly.

Inventory & Order Operations

Coordinate with warehouse/operations for pick-pack-ship and on-time dispatch. Track inventory, prevent stock-outs/over-stocks, and align replenishment. Handle returns/replacements, damaged/LIT (lost-in-transit) cases, and claim reimbursements.

Customer Experience

Respond to buyer messages within SLA; resolve queries/complaints politely and quickly. Improve ratings/reviews via compliant practices; monitor ODR (order defect rate) and late dispatch.

Performance & Growth

Run basic keyword research and on-page SEO to improve discoverability and conversion. Assist with basic ads/PPC tasks (keyword uploads, daily checks, negative keywords) as directed. Track and report KPIs (conversion rate, CTR, Buy Box %, return rate, cancellations, ACOS/ROAS where applicable).

Compliance & Reconciliation

Ensure marketplace policy compliance (content, claims, labeling); raise support tickets when needed. Support payment/settlement reconciliation and file necessary claims (FBA/returns/fee disputes, if applicable). Maintain accurate records (invoices, manifests, proofs of dispatch, GRNs where relevant).

Reporting & Coordination

Prepare daily/weekly dashboards in Google Sheets/Excel; highlight risks and action items. Coordinate with marketing/design for creatives, and with sales/ops/accounts for smooth execution. Perform any additional tasks assigned by senior management/supervisors to support business goals.
Qualifications

Experience

Mid:

2-4 years

hands-on with Amazon Seller Central; experience with Flipkart/BigBasket/Meesho/Quick-Commerce is a plus.

For more information, contact: +91-9211311226

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person