Responsibility: Manage all aspects of the eCommerce business on WildlifeSOSs
own platform
Responsibilities
Have a decent understanding of how eCommerce & online transactions work
Manage merchandising and product changes on website
Collate and monitor key metrics on traffic , engagement & sales
Managing product inventory, maintaining inward & outward etc.
Compiling daily sales data as per payment gateway and platform backend
Identify & manage web platform related aspects with designer and developer
Reconciliation of logistics , delivery & payments processed
Coordinating with digital marketing and social media agencies as required
Catalogue and listing uploading of the products on e-commerce website
Ensure Customer Invoicing is being processed seamlessly
Return Policy Management
Handling all customer queries on the website
Coordinate with logistics partner and manage delivery SLAs and returns
Qualifications & Skills Required for the role:
Graduate or Post Graduate
Good verbal and written communication in English
Ability to Ideate & plan initiatives for the Wildlife SOS Ecommerce Platform
Go-getter and a team player who is excited about the vision of Wildlife SOS
Should be good at Excel and Power-point
Should have basic understanding of Digital Marketing
Should be aware of Google Analytics and how to collate data as required
Task and time management abilities are important with ability to prioritize
Should be a fast learner with the ability to multitask and work under pressure
Job Types: Full-time, Contractual / Temporary
Contract length: 24 months
Pay: ?25,000.00 - ?50,000.00 per month
Benefits:
Health insurance
Life insurance
Ability to commute/relocate:
Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:
* E-commerce: 1 year (Required)
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