Job Description

Key Responsibilities:

1.

Catalog Management:

Create and update product listings on marketplaces (e.g., Myntra, Ajio, Amazon, etc.) Ensure accurate details, pricing, SKUs, and high-quality images Coordinate with design and production teams for new product data
2.

Platform Onboarding & Coordination:

Assist in onboarding the brand to new marketplaces or platforms Maintain updated profiles, brand pages, and storefronts Ensure timely order processing and listing compliance
3.

WhatsApp & E-commerce Customer Communication:

Handle daily inquiries, order confirmations, and follow-ups over WhatsApp Share catalogs, answer customer questions, and provide personalized assistance Address and resolve customer feedback, complaints, or exchange requests
4.

Order Management:

Coordinate order processing, packing, and shipping with internal teams Track and update order status across platforms and inform customers accordingly

Key Requirements:

Strong communication skills in English and Hindi Familiarity with e-commerce platforms (Amazon, Flipkart, etc.) Hands-on experience with cataloging, basic Excel, and CRM tools Customer-first attitude and ability to multitask effectively Knowledge of Indian ethnic wear is a plus
Job Type: Full-time

Pay: ?10,011.82 - ?20,000.00 per month

Schedule:

Day shift Morning shift
Work Location: In person