Process online orders received from various e-commerce platforms (Amazon, Flipkart, Website, etc.).
Coordinate with the warehouse team for order picking, packing, and labelling.
Ensure accuracy of product quantity, SKU, and packaging before dispatch.
Prepare dispatch documents such as invoices, labels, and shipping manifests.
Coordinate with courier and logistics partners for order pickups and timely dispatch.
Track shipments until delivery and update status on respective platforms.
Handle issues related to delayed shipments, lost packages, or logistics discrepancies.
Handle RTO (Return to Origin) and customer return cases.
Maintain proper records of returned items and update in the system.
Coordinate with relevant teams for replacement or refund processing.
Prepare daily/weekly dispatch and order reports.
Maintain proper documentation for shipments, returns, and platform reports
Desired Requirement:
Male Candidate Preferred
Excellent in Excel & English
Job Types: Full-time, Permanent
Pay: Up to ₹28,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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