We are seeking a results-driven professional to oversee and scale our online medical equipment business.
You will be responsible for managing end-to-end digital sales, optimising product listings, and ensuring seamless order fulfilment while navigating the unique regulatory requirements of the healthcare sector.
Key Responsibilities
Platform Management:
Oversee day-to-day operations on our website ( Shopify / WooCommerce) and third-party marketplaces like Amazon and Flipkart.
Product Listing & SEO:
Create and optimize high-quality listings for medical devices, ensuring accurate technical specifications, medical terminology, and high-ranking keywords.
Inventory & Logistics:
Coordinate with supply chain teams to maintain optimal stock levels for critical equipment and ensure timely delivery through 3PL partners.
Digital Marketing:
Execute targeted campaigns (SEO/SEM) to reach healthcare providers, hospitals, and individual clinics.
Regulatory Compliance:
Ensure all online listings and sales practices comply with medical device regulations and industry standards.
Performance Analytics:
Track and report on key metrics like conversion rates, traffic, and ROI to drive data-informed growth strategies.
Customer Support:
Manage technical inquiries from medical professionals and oversee returns or replacements for specialised equipment.
Required Qualifications
Experience: 3-5+ years in E-commerce management, ideally within the medical device, healthcare, or pharmaceutical industries.
Technical Skills: Proficiency in E-commerce platforms (Shopify, Magento), Google Analytics, and Microsoft Excel (advanced reporting).
Industry Knowledge: Basic understanding of medical equipment categories and the healthcare procurement process.
Communication: Strong ability to convey complex technical information to both medical professionals and internal teams.
Preferred Skills
Experience handling Amazon Seller Central/FBA for medical products.
Familiarity with CRM tools (like Salesforce) to manage professional healthcare relationships.
Knowledge of digital marketing for B2B healthcare audiences.
Pro-tip: Since this is for medical equipment, you might want to specify if they need to handle B2B (Hospitals/Wholesale) or B2C (Home Healthcare), as the sales strategies for each are quite different!
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
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