Job Description

:

We are looking for a smart, organized, and motivated individual to join our e-commerce team. This role involves managing day-to-day operations on Amazon, handling customer queries, processing orders, and maintaining inventory accuracy. Ideal for someone looking to build a career in the fast-growing e-commerce space.

Key Responsibilities:

Customer Support (Amazon):

Respond promptly to customer messages, queries, and complaints on Amazon Seller Central. Maintain high customer ratings and performance metrics.

Order Processing & Management:

Monitor and process daily orders received on Amazon & Other Platforms. Coordinate with warehouse/logistics teams for timely packing and dispatch. Update order status and tracking information as required.

Inventory & Listing Management:

Maintain accurate stock levels for Amazon listings. Maintain the Inward and Outward dispatches of E Commerce.

Requirements:

Basic understanding of how Amazon Seller Central works (training can be provided). Good communication skills (written and verbal) in English and Hindi. Comfortable using computers, Excel/Google Sheets, and email. Willingness to learn and take ownership of tasks. Strong attention to detail and problem-solving attitude.

Preferred Qualifications:

Graduate or pursuing graduation. 0-1 year of experience in e-commerce or customer service (freshers welcome). Experience with Amazon Seller Central is a plus.
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person