Job Description

E-Commerce Operation:

Assist in managing product listings across various e-commerce platforms, ensuring accuracy and consistency.

Support order processing, tracking, and fulfillment in coordination with logistics and inventory teams.

Monitor and report on e-commerce performance metrics to identify trends and opportunities for improvement.

Customer Engagement:

Respond to customer inquiries regarding products, orders, and company policies through email and chat.

Assist in resolving customer issues effectively and maintaining a high level of customer satisfaction.

Social Media Management:

Collaborate with the marketing team to create engaging content for social media platforms (Facebook, Instagram, etc.).

Schedule and publish posts, ensuring alignment with the company's branding and marketing strategies.

Monitor social media engagement and respond to comments and messages in a timely manner.

Content Creation:

Assist in creating promotional materials, blog posts, and product descriptions that reflect our brand's values and mission.

Participate in brainstorming sessions to generate ideas for campaigns and promotions.

Compliance and Best Practices:

Follow company policies and guidelines in all e-commerce and social media activities.

Maintain awareness of social media trends and best practices to enhance the company's online presence.

Qualities required

Basic understanding of e-commerce platforms (e.g., Flipcart, Amazon) and social media marketing.

Strong written and verbal communication skills.

Proficiency in Microsoft Office Suite and familiarity with graphic design tools (e.g.,

Canva) is a plus.

Detail-oriented with a passion for health and wellness.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Food provided Provident Fund
Schedule:

Day shift
Experience:

total work: 1 year (Required)
Work Location: In person