Job Description

Miracle Hub is hiring for our esteemed client, a reputed fashion & lifestyle brand with strong marketplace presence, for the position of

E-commerce Marketplace Executive (Myntra & Nykaa)

based in Kadodara (Surat).

Role Summary

The E-commerce Marketplace Executive will manage day-to-day operations across Myntra and Nykaa marketplaces, covering product listings, catalog maintenance, inventory coordination, order processing, return/claims management, and reporting. This role requires strong marketplace experience, accuracy, and coordination with internal warehouse and operations teams.

Key Responsibilities1. Product Listing & Catalog Management

Create, upload, and maintain product listings on Myntra and Nykaa. Ensure accurate titles, descriptions, images, and attributes as per platform guidelines. Maintain catalog health, SEO optimization, and correct listing content.

2. Inventory & Stock Coordination

Maintain real-time stock mapping across platforms. Coordinate inward/outward movement of inventory with warehouse teams. Avoid stockouts, overselling, and ensure inventory accuracy.

3. Order Processing & Fulfilment

Track daily orders, dispatches, and delivery statuses. Coordinate with logistics teams for timely deliveries. Monitor SLA adherence and prevent penalties.

4. Returns, Claims & Dispute Handling

Process returns, claim requests, and dispute cases on portals. Analyse return patterns and share insights with internal teams. Work towards minimizing return rates and operational losses.

5. Reporting & Data Analysis

Maintain sales, return, and inventory reports using Excel. Share weekly/monthly operational insights with management. Track SLA breaches, penalties, and compliance issues.

6. Additional Support Activities

Assist with planning sales campaigns, discounts, and promotions. Perform regular quality checks on pricing, listings, and brand compliance. Coordinate with internal teams to ensure smooth marketplace operations.

Key Requirements

1-3 years of experience managing Myntra/Nykaa or similar fashion marketplaces. Bachelor's degree in Business/Commerce or related field. Strong Excel proficiency (VLOOKUP, Pivot preferred). Hands-on experience with Myntra/Nykaa Seller Panels. Detail-oriented with strong analytical & communication skills. Ability to multitask and manage daily operational workflows.

Preferred Attributes

Experience in Fashion/Lifestyle product categories. Prior experience working with a D2C or brand-side E-commerce team. Ability to work under pressure and fast-paced operational timelines.

Location:

Kadodara, Surat

Work Mode:

On-site

Salary:

As per industry standards

Joining:

Immediate / As per notice period

Job Type: Full-time

Pay: ?18,000.00 - ?31,548.19 per month

Benefits:

Health insurance Provident Fund
Work Location: In person