Job Description

Company Overview

ELFESYA

is dedicated to redefining everyday elegance by curating high-quality products, including beauty care, jewelry, and accessories, that emphasize style, self-care, and culture. Our mission is to empower individuals to express their identities through thoughtfully sourced, affordable, and globally inspired goods. We prioritize working with ethical suppliers and focus on delivering halal, eco-conscious, and inclusive products for modern lifestyles. Driven by creativity and customer-centric values, ELFESYA is creating a distinctive eCommerce experience for consumers worldwide.

Role Overview

ELFESYA is seeking a highly organized and proactive

Remote E-Commerce Business Assistant

to support and manage daily operations across multiple online marketplaces. This role is ideal for someone with hands-on experience in product listings, marketplace management, digital marketing, supplier coordination, customer service, and logistics. You will play a key role in helping scale our eCommerce operations while maintaining brand quality and customer satisfaction.

Key ResponsibilitiesE-Commerce & Marketplace Management

Create, optimize, and manage product listings across platforms such as

Amazon (FBA), Etsy, Shopify, Walmart, Target

, and other marketplaces Ensure accurate product descriptions, pricing, SEO keywords, and category placement Monitor inventory levels and coordinate restocking across platforms
Marketing & Content Support

Assist with

product catalog creation

and organization Edit and optimize

product photos and videos

for listings, ads, and social media Support marketing initiatives including promotions, campaigns, and sales optimization Analyze sales performance and provide basic reports and insights
Supplier & Operations Coordination

Communicate with suppliers regarding product sourcing, pricing, timelines, and quality Assist with order processing, fulfillment, and supplier follow-ups Support logistics planning, including

shipping, delivery tracking, and returns

Customer Service & Sales Support

Handle customer inquiries, messages, and order-related issues professionally and promptly Resolve complaints and coordinate replacements or refunds when necessary Support sales growth through customer engagement and retention strategies
Logistics & Fulfillment

Coordinate with fulfillment partners and shipping providers Monitor delivery performance and troubleshoot shipping issues Support Amazon FBA preparation, shipment creation, and compliance
Required Qualifications

Proven experience in

eCommerce operations

and online marketplace management Hands-on experience with

Amazon FBA, Etsy, Shopify, Walmart, Target

, or similar platforms Basic to intermediate skills in

photo and video editing

(e.g., Canva, Photoshop, CapCut, or similar tools) Understanding of product listing optimization and eCommerce best practices Experience handling suppliers, customers, and logistics workflows Strong organizational and time-management skills Excellent written communication skills in English
Preferred Qualifications

Experience working with beauty, jewelry, or lifestyle products Familiarity with ethical, halal, or eco-conscious product standards Basic knowledge of digital marketing, ads, or SEO for eCommerce Experience working with international suppliers and global shipping
Work Requirements

Must have

own laptop or desktop computer

Must have a

smartphone

for communication and operational tasks Must have

stable and reliable internet access

suitable for remote work
What We Offer

Fully

remote work environment

Opportunity to grow with a creative, purpose-driven global brand Flexible working structure (depending on role type) Exposure to multi-channel eCommerce operations
Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Flexible schedule Paid sick time Paid time off Work from home
Work Location: Remote