Job Description

We're looking for a data-driven, operationally minded team member in the role of

E-commerce Associate

who thrives in fast-paced environments and loves bringing structure, insights, and optimization to the day-to-day. You will play a pivotal role in our journey towards making our brands popular in US. This position requires

minimum 2-3 years of relevant experience

in Amazon USA e-commerce domain.

Responsibilities Include:

Inventory Tracking & Reporting:

Manage bi-weekly inventory updates, forecast stockouts, and optimize warehouse/3PL costs.

Order Fulfilment Oversight

: Ensure smooth processing of seller-fulfilled orders across multiple sales channels -- tracking shipments through to delivery.

Sales & Traffic Analysis:

Generate different type of weekly and monthly reports for monitoring sales, traffic, competition pricing etc. Track performance KPIs: sessions, conversion rates, ad spend, ROAS

Customer Support & Escalations:

Respond to customer inquiries and proactively follow up on order statuses.

3PL & Vendor Management:

Communicate with logistics partners, verify invoices, and flag cost-saving opportunities.

Issue Resolution

: Handle Amazon-related escalations (raising tickets) including order issues, FBA disputes, and catalogue updates & corrections.

Listing & Asset Submission

: Ensure listings and images are accurately submitted and updated across all selling channels.
Job Type: Full-time

Pay: ?35,000.00 - ?40,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Required)
Experience:

E-Commerce: 2 years (Required)
Language:

English (Required)
Work Location: Remote