Upload and update product listings on ecommerce platforms (e.g., Shopify, Amazon, eBay).
Ensure product descriptions, images, and prices are accurate and optimized for SEO.
Assist in managing product inventories, coordinating with warehouse teams to ensure availability.
Customer Support:
Respond to customer inquiries via email, chat, or social media in a timely and professional manner.
Assist in managing returns, exchanges, and customer complaints.
Order Processing:
Ensure timely and accurate processing of orders.
Coordinate with shipping and fulfillment teams to guarantee smooth order fulfillment.
Sales & Marketing Support:
Assist in the creation and execution of online marketing campaigns (e.g., email, social media, ads).
Help track product performance and contribute to sales strategies.
Data Analysis:
Monitor website performance and sales data to identify trends.
Prepare regular reports on sales performance, customer feedback, and inventory levels.
Website Management:
Ensure that the online store is user-friendly and functioning smoothly.
Help with regular updates to the ecommerce website, including promotions, discounts, and new arrivals.
Job Type: Full-time
Schedule:
Day shift
Work Location: In person
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