Job Description

job details
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• Manage and optimize our company\'s e-commerce channels, including our website, online marketplaces, and social media platforms.
• Develop and implement e-commerce strategies that drive revenue growth, increase conversion rates, and improve the customer experience.
• Monitor and analyse sales performance data to identify trends and opportunities for improvement.
• Collaborate with other members of the sales and marketing team to develop and execute cross-functional campaigns that drive online sales.
• Stay up to date with industry trends and best practices in e-commerce and share insights with the team.
• Manage relationships with third-party vendors and service providers, including payment processors, logistics providers, and marketing agencies.
• Work with the customer service team to ensure that online customer inquiries and complaints are addressed promptly and satisfactorily.