Job Description

Function
Materials
Job posted on
Aug 25, 2025
Employee Type
White Collar - Confirmed
Experience range (Years)
10 years - 15 years

Job Position

EBS Champion

Band (M1 to M5)

M2/M3

BU / Function

As Allocated

Level (1 to 6)

L3/L4 as assigned

Reporting to

Solid Line - A Functional Leader as assigned
Dotted Line - A Corporate EBS Resource as assigned

Location

Functional Location

Jobs Reporting into

NIL

Section A: Purpose of the Job:

Purpose

To continuously enhance alignment, efficiency, and effectiveness while raising standards of excellence across the function/s by implementing EBS tools and methodologies.

Section B: Key stakeholders and their expectations, Results Outcomes and Enabling outcomes to achieve results outcomes:

Key Expectations of Stakeholders

Result Outcomes to achieve expectations

Enabling outcomes to achieve results outcomes

EBS Leadership

Play a pivotal role in adoption of EBS practices across the assigned function/s

Continuous improvement in EBS Maturity Score (EBSMS) - Enablers score.

Prioritise and act on gaps and improvement areas identified through EBSMS assessment.







Bring in functional expertise and co-own the design and development of functional processes

Deficiencies in current processes and lack of processes are promptly addressed.

Internal/ external audits for checking adequacy of business processes.

Address gaps, if appropriate.



Become an expert in EBS tools

Attain proficiency levels required for EBS Champions.

Complete EBS training modules as required for the role.
Pickup chronic issues and proactively work with teams to solve them using EBS tools.

Actively engage in strategic initiatives and case studies development.



Be a training & development resource for EBS tools

Adherence to Training calendar

Ensure all team members in the function/s are minimum Level 1 certified for EBS.

Training needs identification for EBS specific areas


by themselves and in consultation with functional head and other senior team member in the function.



Facilitate reviews

Adherence to Review Calendar.

Prepare review calendar in consultation with functional head.
Facilitate prompt closure of MOM points.

Key Expectations of Stakeholders

Result Outcomes to achieve expectations

Enabling outcomes to achieve results outcomes

Ensure RCAs and CAPAs are of high standard

Maximize scores for RCAs and CAPAs in the EBSMM audit.


Instances of reopening and reoccurrence are minimal.

Training on RCA and CAPA.



Guide teams on improving CAPA quality.



Develop case bank for all departments

Case bank available and up to date, used for internal training.

Select relevant shining CAPAs and convert them into case studies.



Facilitate preparation and maintenance of documentation

Document prepared and maintained for various initiatives and continuous improvement activities.

Standardization of documentation and use of appropriate formats as required by EBS.



Facilitate audits and diagnosis

Adherence to audit calendar
Facilitate prompt closure of MOM points.

Collaborate with various team members for smooth conduct of audits.

Present audit findings to functional head and other functional team members as required.



Constantly look for opportunities to automate data collection and digitalize operations.

Improvement in % of data points that are auto captured.
Automated dashboards available for EBS related metrics.



Prioritizing areas / projects to address.

Functional Heads

Consistently improve EBS maturity level

Improvement in EBS Maturity Score.

Prioritization of gaps identified through EBSMS assessment.

Periodic reviews with functional head and other functional team members as required.



Actively collaborate with leaders and other functional team members as required. to ensure their issues are resolved using EBS methodologies and tools

Sporadic and Chronic issues are resolved in a timely manner.

Being proactive and sensitizing the concerned teams to prioritize issues to resolve.
Enlist the support and involvement of functional head and other functional team members as required for resolving such issues.



Enhance problem solving skills of the team

Increased levels of adoption of advanced problem-solving tools by team members.



Training to be conducted as per training calendar
Pickup issues and proactively work with teams to solve them using basic and advanced problem- solving tools.



Act as a catalyst in driving Continuous improvement

Improvement in EBS Maturity Score - Enablers Score for continuous improvement.

Training on tools (Kaizen/ basic problem solving/ advance problem solving)

Reviews.

Employees

Key Expectations of Stakeholders

Result Outcomes to achieve expectations

Enabling outcomes to achieve results outcomes

Training on basic and advanced EBS tools to enhance problem-solving skills and analytical thinking

Ensure all team members in the function/s are minimum Level 1 certified for EBS.

Adherence to Training calendar.





Quick response and redressal of queries/ challenges

Enhanced internal customer satisfaction levels towards EBS.

Prioritize responses to team members and help resolve their queries and challenges promptly.

Section C: Competencies Required

Criticality:

V - Vital, E - Essential, D - Desirable

Competency levels:

1 - Beginner, 2 - Intermediate, 3 - Expert

Functional Competencies

Criticality

Competency Level

Analytical/Problem solving

V

2



Domain knowledge (relating to their function)

V

2



Business Process Orientation

V

2



Standardization and Improvement of TQM Practices (EBS)

V

3



Digitization Initiatives

D

2

Behavioral Competencies (Top ones)

Proficiency Level (

?

)

Leading Self -

Influencing

Leading Others -

Leading Business -

Leading Change -

Section D: Qualification and Experience

Desired Qualification

Desired Experience

Any bachelor's degree from a reputed institution.

At least 10 years' experience in the function pertaining to this role
Knowledge / experience in a business environment where TQM or other business excellence initiatives have been adopted would be an advantage.