Job Description

EAM Digital Transformation Lead
Location: Hyderabad, India
Employment Type: Full-Time; Salaried
Compensation: Base Salary, Bonus, Medical

About Us:
At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world's largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer.
We are backed by Tiger Global Management, series A Investor, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!
Our Series B funding is led by Vista Equity Partners, a leading global technology Investor
https://www.innovapptive.com/news/innovapptive-seriesb-investment-vista-equity-partners
We have been awarded the Most Innovative Tech Platform by Nasscom in 2023". Along with GPTW Certified for 3 years in a row
Our mission is made possible by Innovapptive's most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee.
The Role
We are seeking an exceptional Maintenance and Reliability Domain Expert to join our Customer Success team and play a pivotal role in collaborating with our product management and professional services teams. As an expert in maintenance and reliability, you will leverage your deep domain knowledge to help shape our products, ensuring they align with the specific needs and expectations of maintenance and reliability professionals. You will work closely with cross-functional teams to design and implement best-in-class Industrial SaaS solutions tailored to this critical domain.
How You Will Make an Impact:

• Maintenance and Reliability Expertise: Utilize your extensive knowledge of maintenance and reliability best practices, including Work Identification, Work Planning & Scheduling, Work Execution, and Work Closure, to become the company's subject matter authority in these areas.
• Product Management Collaboration: Partner with the product management team to provide insights and recommendations on product development, feature prioritization, and roadmap planning, focusing on improving maintenance and reliability operations.
• User Persona Analysis: Deeply understand the challenges, pain points, and goals of maintenance professionals and technicians who rely on our "Mobile First" Connected Worker SaaS Solution.
• Workflow Optimization: Evaluate and optimize maintenance workflows, particularly in the areas of work identification, planning, scheduling, execution, and closure.
• Productivity Enhancement: Work on features and capabilities that improve the productivity of technicians, planners, schedulers, and supervisors, making their work more efficient and effective.
• Backlog Reduction: Work on features and capabilities that drive strategies and tools within our solution to reduce maintenance backlogs, ensuring timely completion of critical tasks.
• Downtime Reduction: Work on features and capabilities to Identify opportunities to minimize downtime through preventive maintenance, predictive maintenance and streamlined processes.
• Solution Design: Collaborate with product managers and designers to conceptualize and design user-centric solutions tailored to the "Mobile First" Connected Worker approach.
• Requirements Gathering: Work closely with customers and internal stakeholders to gather and prioritize maintenance and reliability requirements, translating them into actionable product features.
• Training and Documentation: Develop training materials and documentation tailored to maintenance professionals, empowering them to maximize the value of our solution.
• Stay Current: Stay up-to-date with the latest maintenance and reliability trends, emerging technologies, and competitive offerings to ensure our solution remains at the forefront of the field.
• Rapid Iteration and Execution: Champion a culture of speed and agility, driving rapid product iteration and execution. Set high bars for quality, efficiency, and speed-to-market. Break down complex problems into actionable steps, and relentlessly prioritize to deliver results quickly.
• Cross-Functional Collaboration: Collaborate closely with engineering, design, marketing, professional services and sales teams to align on product design and development. Foster a culture of collaboration, transparency, and cross-functional excellence. Work closely with engineering to deliver high-quality products on time and within budget.
• Customer-Centric Mindset: Deeply understand our target customers, their pain points, and needs. Conduct user research, customer interviews, and usability studies to gather insights and validate product decisions. Advocate for the customer throughout the product life cycle and be their voice in the organization.
• Data-Driven Decision Making: Utilize data analytics and metrics to make informed decisions. Monitor key product metrics, conduct A/B testing, and perform user behavior analysis to gain insights. Leverage data to iterate on features, optimize user experiences, and drive product success.
• Startup Mindset: Thrive in a dynamic, fast-paced startup environment. Embrace ambiguity and take ownership of challenges. Display entrepreneurial spirit, innovative thinking, and a willingness to take calculated risks. Be adaptable, resilient, and results-oriented.

What You Bring to The Team:
Ideal Candidate
The ideal candidate is a highly energetic, passionate, and purpose-driven executive that wants to make a significant impact on the world. The ideal candidate will work in a fast-paced, dynamic, and data-driven organization and is obsessed with performance marketing and search engine optimization.
Required Qualifications:

• Bachelor's degree in a related field; advanced degree or relevant certifications preferred.
• 8 years of experience in the industrial software domain, with a strong focus on maintenance and reliability, particularly in Work Identification, Planning & Scheduling, Execution, and Closure.
• Strong analytical and problem-solving skills, especially in the context of maintenance process improvement.
• Excellent communication and presentation skills.
• Ability to travel as needed to work closely with clients and internal teams.
• Nice to have a proven track record of collaborating with cross-functional teams, including product management, engineering, and professional services.
• Nice to have mobile-first solutions and connected worker technologies.

What We Offer above work:

• Competitive compensation, including stock options
• Exceptional health, vision, and dental care
• A positive, open, and highly-innovative environment and team.
• Entrepreneurial spirit with unlimited opportunity to grow.
• Opportunity to work with leading global brands on exciting and impactful projects.
• Competitive Base Pay.
• Best of plan on Vacation & Paid Time Off.
• Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws.
• Paid Maternity and Paternity leave.
• Bi-annual reviews to ensure transparency and promote high performance culture.
• OKR Driven Performance Development Environment.
• Learning & Development - access to a wide range of e-Learning courses (technical, Product, Process, etc.,).
• A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music.

Innovapptive does not accept and will not review unsolicited resumes from search firms.
Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws
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