Job Description

To assist and support MD in his day to day work including managing the communication desk, travel desk and calendar of MD office. Co-ordination with all the key employees (Senior leaders as well as team leaders) for and on behalf of MD for the purpose of meetings, reports, reviews and MIS. Co-ordinate, collect and consolidate weekly reports of all key people (including sales), analyse and present to MD with own comments and feedback. Co-ordination with external clients / customers for and on behalf of MD Co-ordination with respective employee for quick resolution of any grievance or escalation of any key client / customer. Scheduling meetings with internal and external clients for any new or upgrade business. Taking follow-up, co-ordination with the sales team for the tasks - direct and also working closely with sales co-ordinators for tracking & monitoring the performance of sales team. Taking follow-up, co-ordination with inactive clients for sales business generation - direct CRM tools upgradation suggestion and follow-up - direct Monitoring and tracking the CRM related activities and updating management periodically about any important/critical movement. Monitoring sales, support services, customer feedback and demonstration team members for work activities - direct Help respective department for creating SOPs, training manuals, marketing & sales plan - indirect Driving cross functional tech and non tech projects - indirect Creating high impact presentations for Sr. Leadership/management - direct Looking after the entire activities of new business vertical. End to end management of marketing activities like events, exhibitions, etc with the support of Executive Marketing. To provide Branding and Marketing support for the business.
End to end coordination with IT Business vertical for new / existing business including overlooking the timely resolution of customers grievances, inputs in new & existing business development, monitoring timely project completion and overall co-ordination with IT for other matters involving MD/MD office.

Working in close co-ordination with other team members of MD office for executing any task related to MD. To support and assist in any work assigned directly by MD / MD Office.
Job Types: Full-time, Permanent

Pay: ?800,000.00 - ?1,250,000.00 per year

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Experience:

EA: 10 years (Required)
Language:

English (Required)
Work Location: In person

Expected Start Date: 03/06/2025