Job Description

We are seeking a dynamic and detail-oriented

E-Commerce Executive (Night Shift)

to manage and optimize our online marketplaces and platforms. The ideal candidate will play a crucial role in handling product listings, promotions, order processing, inventory management, reporting, and customer communications, while aligning with international time zones and clients.

Key Responsibilities

Manage product listings, descriptions, prices, and promotions across various e-commerce platforms (Amazon, eBay, Shopify, etc.) Ensure data accuracy and content optimization for better visibility and ranking Handle daily order processing, returns, refunds, and shipment coordination Monitor inventory levels and coordinate with relevant teams for restocking Analyze platform performance using dashboards, analytics, and generate reports Support in creating, updating, and executing promotional campaigns Coordinate with internal teams (graphic, content, development) for listing and update requirements Respond to customer queries and complaints (email/chat) in a timely and professional manner Stay updated with latest e-commerce trends, tools, and algorithm changes Maintain dashboards and track KPIs like CTR, conversion rates, and ROI from different platforms

Required Skills & Qualifications

Bachelor's degree in Business, IT, Marketing, or a related field 1-3 years of experience in e-commerce operations (experience in IT services is a plus) Proficient in Excel, MS Office, and platforms like Amazon Seller Central, Shopify, Magento, etc. Basic knowledge of SEO and digital marketing for e-commerce is a bonus Excellent written and verbal communication skills (English) Willingness to work night shifts and coordinate with international teams Detail-oriented with strong analytical and organizational skills

Preferred Skills

Experience working with CRM, ERP, or project management tools Ability to multitask and work independently under minimal supervision Familiarity with international e-commerce compliance and policies
Job Type: Full-time

Pay: ₹15,000.00 - ₹45,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person