Job Description

Overview:

We are seeking a highly competent and proactive

IT Expert

to lead and manage backend digital operations across all departments of our organization. The ideal candidate will bring expertise in

Shopify management

,

advanced Excel operations

, and

cross-functional IT integration

to ensure efficiency and connectivity between key departments such as

Sales, Marketing, Accounts, Inventory, Customer Support

, and

E-commerce

. This is a strategic and hands-on role for someone who thrives in a dynamic environment and can align technology with business goals.

Key Responsibilities:

1.

Shopify Platform Management

Manage and optimize Shopify-based e-commerce operations. Oversee product uploads, app integrations, theme updates, and backend customizations. Handle order processing, payment gateways, shipping configurations, and inventory syncing. Create automated reports and troubleshoot issues related to the platform.
2.

Advanced Excel & Data Analytics

Maintain and automate Excel-based tracking systems for inventory, sales, and finance. Develop custom dashboards and cross-departmental reports. Perform data analysis using advanced functions, including Pivot Tables, VLOOKUP, Macros, and Power Query. Reconcile datasets and streamline reporting processes.
3.

Cross-Departmental IT Integration

Facilitate integration across tools like CRM, accounting software, HR systems, and inventory management. Manage internal documentation, access permissions, backups, and file-sharing protocols. Ensure smooth data flow and operational consistency across all departments. Train team members on digital tools and support internal tech usage.
4.

Technical Infrastructure & Support

Oversee IT infrastructure including email systems, cloud storage, and enterprise tools. Troubleshoot and resolve software, hardware, and network-related issues. Ensure cybersecurity practices, regular backups, and system maintenance are enforced.
5.

Process Automation & Workflow Optimization

Identify and implement automation opportunities using tools like Zapier, Google Apps Script, etc. Design workflows to reduce manual intervention and increase departmental productivity. Collaborate with stakeholders to diagnose process gaps and propose tech-based improvements.

Key Skills & Qualifications:

Strong command over

Shopify

backend, theme settings, and plugin management. Expertise in

Microsoft Excel

(VLOOKUP, Pivot Tables, Macros, Power Query). Familiarity with

automation platforms

such as Zapier, Integromat, or Google Workspace tools. Understanding of

web technologies

(HTML, CSS, APIs) is an added advantage. Solid grasp of

data integration

,

workflow mapping

, and

file management systems

. Strong analytical skills with a problem-solving mindset. Effective communication and training skills.

Educational Requirements:

Bachelor's degree in

IT, Computer Science

, or a related technical field. Additional certifications in

Shopify, Excel, or Automation Tools

are preferred.

Experience:

Minimum of

3-5 years

in IT operations or backend tech roles, ideally in an

e-commerce

or

multi-departmental environment

.
If you're a tech-savvy problem-solver passionate about creating streamlined systems and enabling business performance through smart IT practices, we'd love to hear from you.

Apply now to join a growing team that values innovation, autonomy, and impact.

Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?45,000.00 per month

Schedule:

Day shift
Work Location: In person