Job Description

Job Role: Dynamics 365 Customer Service Technical Consultant
Experience: 5-8 years
Job Type: Fulltime, Permanent
Location: Kochi KL (Hybrid- 3Days/Week)
Notice Period: Immediate/15days
Description
We are looking for an experienced Dynamics 365 Customer Service Technical Consultant with strong hands-on expertise in designing, developing, and supporting Microsoft Dynamics 365 Customer Service solutions. The role involves delivering high-quality CRM customizations and integrations aligned with business needs.
Required Skills & Qualifications: * 5-8 years of hands-on experience with Microsoft Dynamics 365 Customer Service.

• Strong techno-functional expertise in Dynamics 365 CE and Power Platform.
• Experience with Dataverse, security roles, business rules, and workflows.
• Good understanding of Agile/Scrum methodologies.
• Strong communication and problem-solving skills.

Skills Required