Job Description

Job Title:?Microsoft Dynamics 365 Trainer

Job Summary:

We are seeking a skilled and knowledgeable Microsoft Dynamics 365 Trainer to deliver high-quality training sessions to professionals and clients. The ideal candidate will have hands-on experience with Dynamics 365 modules (such as Finance, Supply Chain, Customer Engagement, Sales, or Business Central), and the ability to translate complex technical concepts into practical, easy-to-understand training content. The candidate should be willing to deliver trainings as per the business requirements in all the time zones in both online and offline formats.

Key Responsibilities:

Design and deliver training sessions (virtual and in-person) for Dynamics 365 modules such as Sales, Customer Service, Finance, Supply Chain, or Business Central. Develop training materials including manuals, e-learning content, quick reference guides, and video tutorials. Customize training content based on audience roles (end-users, power users, administrators). Conduct training needs assessments and evaluate learning outcomes. Provide post-training support and coaching to ensure successful adoption. Collaborate with project teams, business analysts, and stakeholders to align training with business processes. Stay current with Dynamics 365 updates and incorporate new features into training programs.

Required Qualifications:

Proven experience with Microsoft Dynamics 365 (one or more modules). Strong understanding of business processes and how they map to Dynamics 365 functionality. Experience in delivering technical or application training to diverse audiences. Excellent communication, presentation, and facilitation skills. Proficiency in Microsoft Office 365 and training tools (e.g., Teams, PowerPoint, LMS platforms).

Good To Have:

Microsoft Certified: Dynamics 365 Functional Consultant Associate or equivalent certification is a plus. Strong foundational understanding of business and management principles, with the ability to relate them to Dynamics 365 processes. Technical background (e.g., IT, software engineering, systems analysis) with the ability to quickly learn and adapt to new technologies. Demonstrated ability to ramp up quickly on Dynamics 365 modules and deliver effective training. Experience with Power Platform (Power BI, Power Apps, Power Automate) is an advantage. Prior experience in ERP/CRM implementation, support, or consulting is beneficial.
Job Type: Full-time

Pay: Up to ?1,000,000.00 per month

Schedule:

Day shift Rotational shift
Work Location: In person