Job Description

Responsibilities Standardization of Processes/ SOPs : As Admin In-charge, standardize and implement SOPs for admin services in coordination with the services lead Proactively seek and drive amendment of processes to drive optimization and efficiencies in quality and cost of service delivery Hard And Soft Services Support infrastructure team to undertake structural upgradations/repair works Acting as the management point of contact for day to day Mechanical and Electrical, IBMS, scope of maintenance, asset register / change, annual maintenance planning, forward maintenance planning, planned maintenance delivery, reactive maintenance delivery, simulated power test, capacity planning & reporting, planned downtime or risk reporting, unplanned outages & emergencies, energy management & consumption analysis & reporting, and compliance to all statutory regulations for facilities services delivery and operations Supervise and inspect work activities to ensure clean, orderly, and attractive presentation of the corporate building/structure conformance to prescribed standards of cleanliness Manage successful running of F&B service operations; Ensure food quality and service delivery standards are maintained Oversee all cleaning and upkeep of office premises including timely pest control, effective garbage & waste disposal, and horticulture activities Support housekeeping, laundry services, mail/dispatch services, record maintenance, stationary services, key management, etc. Be accessible for escalation of all FM related issues in the corporate office Governance And MIS Ensure all site admin processes comply with governance protocol and defined SOPs Maintain MIS for Site Admin Head and partner with concerned stakeholders and develop effective action plans and mitigate risks Manage regular operational reviews & ensure service delivery basis defined SLAs People Management Coordinate with vendor partners for agency staff attendance, leave records, annual leave planning, and providing relievers as per plan Coordinate with agencies for providing effective support for replacement and new recruitment at site External Stakeholder Management Manage key relationships with external vendor partners and agencies and coordinate related activities Support oversight on partner/vendor performance and help resolve escalations Help liaise with local government bodies and build long lasting strategic relationships to be leveraged effectively Qualifications Educational Qualification : Relevant Bachelor\'s / Master\'s Degree Experiences 10 - 12 years of experience in administration and related services into corporate set-up is MUST Good knowledge of hospitality and general administration Ability to multitask, manage diverse stakeholders and operate effectively under constraints Good interpersonal and communication skills

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