Job Description

ROLES & RESPONSIBILITIES

Key Responsibilities:

Content Creation and Authoring

+ Create, edit, and publish content (text, images, links, metadata, etc.) using

Contentstack CMS

.
+ Ensure all content is accurate, brand-compliant, and follows established content models and templates.
+ Maintain consistent tone, style, and voice across all digital touchpoints.

Content Structuring and Management

+ Work with

content models

,

modules

, and

entries

within Contentstack to structure content effectively.
+ Tag and categorize content using defined

taxonomies and metadata

for better organization and search optimization.
+ Manage

localized

and

multi-language content

versions within Contentstack.

Collaboration

+ Partner with

content modelers

,

designers

, and

developers

to ensure that content fits seamlessly within digital templates and layouts.
+ Coordinate with

marketing

and

product teams

to align content with business goals and campaigns.
+ Participate in

content planning and review meetings

to ensure timely delivery of updates and new content.

Quality and Optimization

+ Review and proofread content to ensure accuracy, readability, and SEO compliance.
+ Use built-in CMS workflows to

submit content for review and approval

.
+ Ensure accessibility and adherence to digital content best practices.

CMS Operations

+ Manage publishing workflows, scheduling, and content lifecycle within

Contentstack

(draft, review, publish, archive).
+ Maintain and update

media assets

(images, videos, documents) within the Contentstack DAM.
+ Troubleshoot basic CMS issues and collaborate with technical teams for resolution.

Governance and Documentation

+ Follow established

content governance guidelines

, brand standards, and editorial policies.
+ Maintain documentation for content creation processes and workflows.
+ Suggest improvements in authoring workflows to enhance efficiency and content quality.

Qualifications:

Education:

Bachelor's degree in English, Communications, Journalism, Marketing, or a related field.

Experience:

+ 2-5 years of experience in

digital content authoring

or

CMS-based publishing

roles.
+ Minimum 1 year of

hands-on experience with Contentstack CMS

(or similar headless CMS platforms like Contentful, AEM, or Sitecore).

Technical Skills:

+ Proficiency in

Contentstack CMS

(entries, content types, environments, workflows).
+ Understanding of

content modeling concepts

and headless CMS architecture.
+ Familiarity with

SEO principles

,

metadata management

, and

web publishing workflows

.
+ Basic understanding of

HTML

,

Markdown

, or

JSON

is a plus.

Soft Skills:

+ Excellent writing, editing, and proofreading skills.
+ Strong attention to detail and ability to follow structured processes.
+ Collaborative mindset with strong communication and coordination skills.
+ Ability to manage multiple content updates in a fast-paced environment.

Preferred Qualifications:

Experience with

multi-channel content publishing

(web, app, social). Familiarity with

agile environments

and

JIRA

or other task-tracking tools. Exposure to

localization workflows

and

translation integrations

in Contentstack. Understanding of

digital accessibility (WCAG)

and best practices.

Example Job Titles / Role Variants:

CMS Author (Contentstack) Digital Content Publisher Content Editor - Contentstack Web Content Author


EXPERIENCE


4.5-6 Years
SKILLS


Primary Skill: DXP Dev
Sub Skill(s): DXP Dev
Additional Skill(s): AEM Development, Content Author CrownPeak
ABOUT THE COMPANY


Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).



Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krakow, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.