Job Description

ROLES & RESPONSIBILITIES

Key Responsibilities:

Content Creation and Authoring

+ Create, edit, and publish content (text, images, links, metadata, etc.) using

Contentstack CMS

.
+ Ensure all content is accurate, brand-compliant, and follows established content models and templates.
+ Maintain consistent tone, style, and voice across all digital touchpoints.

Content Structuring and Management

+ Work with

content models

,

modules

, and

entries

within Contentstack to structure content effectively.
+ Tag and categorize content using defined

taxonomies and metadata

for better organization and search optimization.
+ Manage

localized

and

multi-language content

versions within Contentstack.

Collaboration

+ Partner with

content modelers

,

designers

, and

developers

to ensure that content fits seamlessly within digital templates and layouts.
+ Coordinate with

marketing

and

product teams

to align content with business goals and campaigns.
+ Participate in

content planning and review meetings

to ensure timely delivery of updates and new content.

Quality and Optimization

+ Review and proofread content to ensure accuracy, readability, and SEO compliance.
+ Use built-in CMS workflows to

submit content for review and approval

.
+ Ensure accessibility and adherence to digital content best practices.

CMS Operations

+ Manage publishing workflows, scheduling, and content lifecycle within

Contentstack

(draft, review, publish, archive).
+ Maintain and update

media assets

(images, videos, documents) within the Contentstack DAM.
+ Troubleshoot basic CMS issues and collaborate with technical teams for resolution.

Governance and Documentation

+ Follow established

content governance guidelines

, brand standards, and editorial policies.
+ Maintain documentation for content creation processes and workflows.
+ Suggest improvements in authoring workflows to enhance efficiency and content quality.

Qualifications:

Education:

Bachelor's degree in English, Communications, Journalism, Marketing, or a related field.

Experience:

+ 2-5 years of experience in

digital content authoring

or

CMS-based publishing

roles.
+ Minimum 1 year of

hands-on experience with Contentstack CMS

(or similar headless CMS platforms like Contentful, AEM, or Sitecore).

Technical Skills:

+ Proficiency in

Contentstack CMS

(entries, content types, environments, workflows).
+ Understanding of

content modeling concepts

and headless CMS architecture.
+ Familiarity with

SEO principles

,

metadata management

, and

web publishing workflows

.
+ Basic understanding of

HTML

,

Markdown

, or

JSON

is a plus.

Soft Skills:

+ Excellent writing, editing, and proofreading skills.
+ Strong attention to detail and ability to follow structured processes.
+ Collaborative mindset with strong communication and coordination skills.
+ Ability to manage multiple content updates in a fast-paced environment.

Preferred Qualifications:

Experience with

multi-channel content publishing

(web, app, social). Familiarity with

agile environments

and

JIRA

or other task-tracking tools. Exposure to

localization workflows

and

translation integrations

in Contentstack. Understanding of

digital accessibility (WCAG)

and best practices.

Example Job Titles / Role Variants:

CMS Author (Contentstack) Digital Content Publisher Content Editor - Contentstack Web Content Author


EXPERIENCE


4.5-6 Years
SKILLS


Primary Skill: DXP Dev
Sub Skill(s): DXP Dev
Additional Skill(s): AEM Development, Content Author CrownPeak