Job Description

Job Summary:

The Shift Officer is responsible for overseeing daily operations during assigned shifts to ensure smooth workflow, safety, and compliance with company policies and standards. This role involves supervising personnel, managing incidents, maintaining records, and providing support to ensure operational efficiency.

Key Responsibilities:

Supervise and coordinate all shift activities to ensure operational targets are met. Monitor attendance, assign duties, and ensure adequate staffing levels throughout the shift. Enforce company policies, safety procedures, and quality standards. Serve as the point of contact for all issues or emergencies during the shift. Conduct routine inspections or patrols (if in a security or facility-based role). Maintain accurate logs and reports of shift activities, incidents, and equipment status. Communicate effectively with other shifts and management to ensure continuity. Handle minor disputes or escalate issues to higher management as needed. Train or mentor new team members and ensure compliance with onboarding procedures. Respond to incidents, emergencies, or technical issues promptly and appropriately.

Qualifications:

Diploma or Degree Proven experience in a supervisory or operational role. Strong leadership, communication, and problem-solving skills. Ability to work under pressure and handle emergencies calmly. Proficient with basic computer systems and reporting tools, cash handling skills Flexible to work various shifts, including nights, weekends, and holidays. Experience of working as Shift Officer/Duty Officer in a cinema industry preferred
Job Types: Full-time, Permanent

Benefits:

Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift Morning shift Night shift Weekend availability
Work Location: In person