Job Description

We are looking for a Duty Officer who will be responsible for overseeing day-to-day operations, ensuring smooth coordination between departments, maintaining discipline, and handling on-ground issues during their assigned shifts. The role requires vigilance, leadership, and the ability to respond effectively to emergencies or operational challenges.

Key Responsibilities:

Supervise and monitor all on-site operations during duty hours. Ensure that all security, housekeeping, and maintenance personnel perform their duties as per standard operating procedures (SOPs). Conduct routine inspections of premises, equipment, and common areas to ensure cleanliness, safety, and functionality. Handle and resolve complaints or issues reported by tenants, guests, or staff. Maintain daily shift reports, incident logs, and communication handovers. Ensure compliance with safety regulations and report any hazards or irregularities. Monitor attendance, punctuality, and discipline among the staff during duty hours. Ensure that all administrative and operational standards are upheld during shifts.
Job Types: Full-time, Permanent

Pay: ₹9,000.00 - ₹15,000.00 per month

Application Question(s):

How many years of experience do you have in operations, facility management, or duty officer role? Do you have experience supervising security, housekeeping, or maintenance teams? Have you previously worked in a multiplex, mall, hotel, or large public facility environment? Are you familiar with incident reporting, shift handover documentation, and daily log maintenance? Do you hold any degree or diploma in Hospitality Management, Facility Management, or a related field?
Location:

Siliguri, West Bengal (Required)
Work Location: In person