Job Description

Duty Officer (Operations Department)

? First thing to be done in the property is to take the property round up which includes:

Scheduling

Showtime displays

Poster cases

Washroom cleanliness

Auditorium check

Projection, DG and electrical room check

? Ensure mails, registers and reports of the previous shift are checked, verified, updated and shared appropriately in the beginning of the shift.

? Proper briefing should be given to the staff in the presence of CM/DM in the appropriate shifts and discuss the points given:

Oath

Grooming

Previous day's and monthly performances

Pre rush preparation(PRP)

Duty allocation the departments(cafe, box office)

? Keep checking on cafe displays and presentation

? Monitoring and assessing sales of item during entry and intervals

? Checking availability of stocks for cafe operations

? Tracking operations of cafe equipment's and follow up with vendors in-case of breakdown

? Keeping check on quality of all items in cafe and maintaining quality and cleaning standards all the time

? Supervising and guiding staff about the service given to patrons and cafe operations (cafe display, snacks serving, upselling, punching etc)

? Train the staff to greet the customers, up selling and suggestive selling at cafe to increase SPH and proper job knowledge

? Track show-wise hourly SPH

? Helping Managers on floor by effectively handling customer complaints

? Proper FIFO is maintained with special care to sell perishable product

? To ensure smooth operations of cafe and boost revenue through cafe sales Core Functions

? To keep a check on pilferage or malpractices happening

? Control on cash and stock shortages AND Closing of the shift and hand over cash to accountants

? Tracking and scrutinizing cafe wastage's

? Mails, registers and reports should be checked, verified, updated and shared appropriately before closing the shift

Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Work Location: Remote