Job Description

Monitor the functioning of show schedules, screen readiness, and auditorium hygiene. Conduct regular checks of cinema premises including lobbies, restrooms, and auditoriums. Address customer complaints, queries, and feedback professionally and promptly. Ensure high levels of customer satisfaction and hospitality. Conduct security checks and report any suspicious behavior or incidents. Coordinate with security and external agencies when required. Monitor ticket sales, food and beverage sales, and overall revenue trends. Assist in managing inventory levels of concession items and other consumables. Verify cash handling processes are followed as per company policy. Prepare daily shift reports (footfall, sales, issues faced, resolution provided). Escalate critical issues to the cinema manager or higher management. Coordinate with projection team to resolve screening issues (audio, video, interruptions). Ensure digital systems (POS, ticketing, display screens) are operational.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Food provided Health insurance Leave encashment Paid time off Provident Fund
Schedule:

Rotational shift
Supplemental Pay:

Performance bonus
Work Location: In person