: Minimum 5 years in a resort or hospitality environment
Food & Accommodation
: Provided
About Us
Kamal Bliss Resort, nestled in the scenic landscape of Karjat, is a premium getaway destination offering serene stays, fine dining, and curated experiences for families, corporates, and holiday seekers. We take pride in delivering exceptional guest service and a memorable hospitality experience.
Job Summary
We are looking for a dedicated and experienced
Duty Manager
to oversee the daily operations of Kamal Bliss Resort. The ideal candidate should have a strong background in hospitality, excellent leadership skills, and a passion for guest satisfaction. This role requires hands-on management, staff coordination, and ensuring seamless guest experiences.
Key Responsibilities
Supervise and coordinate all departments including front office, housekeeping, food & beverage, and maintenance.
Ensure smooth check-in/check-out operations and manage guest relations effectively.
Handle guest complaints promptly and professionally, turning negatives into positives.
Monitor daily resort operations, ensuring adherence to service standards and safety protocols.
Lead and motivate resort staff to maintain high service standards and staff morale.
Manage daily reports, occupancy data, and coordinate with the General Manager on performance and operational issues.
Conduct regular property inspections to ensure cleanliness, maintenance, and presentation standards.
Ensure compliance with health and safety, hygiene, and legal requirements.
Assist in training new staff and conducting performance reviews.
Requirements
Minimum 5 years of experience in a similar role in a resort, hotel, or hospitality setup.
Strong leadership and decision-making abilities.
Excellent communication and interpersonal skills.
Problem-solving mindset with attention to detail.
Proficient in resort/hotel management software (PMS) and basic computer skills.
Flexible to work in shifts, weekends, and holidays as per resort needs.
Perks & Benefits
Competitive salary package
Food and accommodation provided by the resort
Opportunity to work in a peaceful and beautiful environment
Career growth opportunities within the organization
Job Type: Full-time