Job Description

Company Description

Novotel Ibis Chennai OMR



Primary Responsibilities:

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Ibis Chennai OMR to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.

Financial Management

• Ensure optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

Hygiene / Personal safety / Environment:

• Ensures that the workplace and storage areas remain clean and tidy
• Respects the instructions and safety guidelines for the equipment (s)he uses
• Applies the hotel\'s security regulations (in case of fire etc)
• Respects the hotel\'s commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).

Qualifications

• Graduate/ Diploma holder
• Trade Certificate with a minimum of 5 years of experience in a similar capacity
• Good reading and oral proficiency in English language

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