Job Description

Job Summary:

We are seeking an experienced

Duck Creek Policy Business Analyst (BA)

with 5-7 years of domain and technical expertise to join our dynamic insurance technology team. The ideal candidate will have hands-on experience working with the

Duck Creek Policy

platform, excellent analytical skills, and the ability to bridge the gap between business users and technical teams to deliver high-quality insurance solutions.

Key Responsibilities:

Gather, analyze, and document business and system requirements related to

Duck Creek Policy

implementation or enhancement projects. Act as a liaison between business stakeholders and technical teams, translating business needs into functional specifications. Conduct gap analysis and impact assessments for changes in business processes or system functionality. Work closely with Duck Creek developers, QA, and configuration teams to ensure accurate and timely delivery of project milestones. Facilitate requirements workshops, JAD sessions, and design walkthroughs. Create and maintain user stories, use cases, process flows, and requirement traceability matrices. Support testing teams in the development of test plans and test cases; participate in UAT and defect triaging. Ensure the alignment of delivered solutions with business goals and compliance standards. Provide training, documentation, and support to business users and internal stakeholders. Monitor and report on project progress, risks, and issues.

Required Qualifications & Skills:

5 to 7 years

of experience as a

Business Analyst

in the

Property & Casualty (P&C) Insurance

domain. Minimum of 4

years

of hands-on experience with the

Duck Creek Policy

platform. Strong understanding of

insurance product configuration

, rating, rules, forms, and workflows in Duck Creek. Experience in

Agile/Scrum

and

Waterfall

project methodologies. Excellent skills in

business process modeling

, requirement elicitation, and stakeholder communication. Strong knowledge of

SQL

and ability to analyze and interpret data for decision-making. Experience using tools like

JIRA, Confluence, Visio

, and

Microsoft Office Suite

. Familiarity with integration approaches (web services, APIs) and Duck Creek architecture is a plus.

Preferred Qualifications:

Duck Creek certification(s) (Policy Author, BA Track, etc.) Experience in

policy administration system migration

or

legacy system transformation

projects. Knowledge of ISO-based products and regulatory compliance in P&C insurance.

Soft Skills:

Excellent verbal and written communication skills. Strong problem-solving and critical-thinking abilities. Ability to work independently and in a collaborative team environment. Detail-oriented with strong organizational and time-management skills.

Job Opening ID


RRF_5795
Job Type


Permanent
Industry


IT Services
Date Opened


01/09/2025
City


Pune City
Province


Maharashtra
Country


India
Postal Code


411001