Job Description

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India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.
Position Title
D&T Analyst II - Master Data Operations
Function/Group
Digital & Technology
Location
Mumbai
Shift Timing
Evening (7.00am to 4.00pm
Or 1.30pm 10.30pm)
Role Reports to
Associate D&T Manager
Remote/Hybrid/in-Office
Hybrid
ABOUT GENERAL MILLS
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out
We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
JOB OVERVIEW
Function Overview
The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.
The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the following
Purpose of the role
The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute to the Global Digital Transformation initiative at General Mills in capacity of a D&T Analyst II - Master Data Operations. This role will report into Associate D&T Manager, GDGS team in India and functionally collaborate with stakeholders across the Enterprise teams. This role has ownership and accountability for executing material master operation processes and standards. This individual will have to lead the team in guidance, process enhancement and improvement for their respective functional data domain.
KEY ACCOUNTABILITIES
Executes and supports maintenance activities to SAP Material master data as approved by business, including requests to create, change, extend, block/unblock, activate/deactivate, or otherwise modify master data and execute mass maintenance requests
Ensure day-to-day operations are fulfilled within service level agreements and troubleshoot support/technical issues
Collaborate with Data Stewards to enable the identification and resolution of data quality issues
Monitor key KPI's to ensure the accuracy and completeness of the critical data within material master domain
Identify, lead, and implement continuous process improvements across the material master data management
Lead initiatives and participate in projects to coordinate for the successful implementation of system enhancements and fixes around material master data
Collaborate with various departments & internal stakeholders to define or streamline material master data processes.
Guide team members, including contractors on day-to-day activities
Demonstrated ability to work in a global team environment
Identify improvements and build justification for resource prioritization.
Develop internal network to ensure alignment with: General Mills' technology standards, best practices, and trends, as well as Global Business Solutions & IT continuous improvement initiatives
Lead the training and design/document new or updated process flows moving to SAP, including uploading and maintaining all new master data requirements
Create and deliver user documentation as necessary to ensure proper use of changed and newly implemented solutions and standards.
Execute operational controls and document related support artifacts
Work with business partners to optimize digital tools and data to leverage standard metrics, models, and dashboards that drive accountability and results, reinforce desired behavior, and measure success
Competencies/Behaviors required for job
Deep Data Governance, Data Quality and Master Data Expertise
Sound problem-solving skills
Strong network and communication skills across the business, IT, and GDGS
Open to learning new ideas outside scope or knowledge skillset
Creating a positive environment within the team
Strong team player
Focus on continuous improvement
Service Excellence with a growth mindset
Global Business Process Expertise
Change Management experience
Presentation and consultation skills
MINIMUM QUALIFICATIONS

• Bachelor's degree and 12+ years with 6-8 years of related experience

Specific Job Experience or Skills Needed

• Domain Expertise (Material master including hierarchies)

• Expert in SAP Material master data structure utilizing knowledge to analyze business requirements
• Preferred exposure to additional SAP master data domains (customer or vendor)
• Can prioritize and complete multiple tasks on tight deadlines
• General SAP Master Data / Analyst experience / skills
• Querying with SE16 and SQVI
• Mass Loads using SAP tools/ LSMW or other software / WinShuttle
• Workflow processing with SAP or other software
• Experience managing data driven processes across multiple functions
• Experience with SAP or other data management solutions

Some of these SAP Data domain specific experience / skills:
Material domain - SAP transactions: MM01, MM02, MM03, MM06, MM17, MR221, MMSC, and SE16 etc.
Additional Skills

• Knowledge of Procure to Pay(P2P) process.
• Should be familiar with master data T codes and tables.
• Understands the flow of data in assigned domain.
• Understands the business process to create the required master data.
• Experience with Service Delivery and related metrics
• Experience managing third-party relationships and deliverables
• Knowledge and experience in Data Governance frameworks and methodologies
• Strong understanding of external data trends and industry requirements

Skill proficiency expectations
Expert level
Intermediate Level
Basic Level
SAP
MDM/MDG
Querying with SE16
Mass Loads using SAP tools/ LSMW or other software/WinShuttle
Global Data Governance strategies & practices
COMPANY OVERVIEW
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best -- bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

Skills Required