Job Description

The Vehicle Pickup and Drop Executive is responsible for the efficient and timely collection and delivery of customer vehicles for servicing. The role requires a high level of customer service, attention to detail, and adherence to Hyundai's standards and protocols. The executive will act as a crucial link between the service centre and customers, ensuring a seamless and positive service experience.

Key Responsibilities:

Vehicle Pickup and Delivery:

Collect vehicles from customer locations as per scheduled appointments. Deliver serviced vehicles back to customers promptly and courteously. Ensure vehicles are handled with care during transit.

Customer Interaction:

Communicate with customers to confirm pickup and drop-off times. Provide customers with updates on the status of their vehicles. Address any customer queries or concerns professionally.

Documentation and Reporting:

Maintain accurate records of vehicle pickups and deliveries. Ensure all necessary paperwork, including service orders and receipts, are completed and signed by customers. Report any issues or delays to the Service Manager promptly.

Vehicle Inspection:

Conduct a basic inspection of vehicles during pickup to identify any pre-existing damages. Document and report any findings to the service team.

Compliance and Safety:

Adhere to all traffic laws and regulations while driving. Follow Hyundai's safety protocols and guidelines at all times. Ensure all vehicles are parked and stored securely at the service centre.

Other Duties:

Assist with moving vehicles within the service centre as needed. Support the service team with additional tasks during busy periods.
Qualifications:

High school diploma or equivalent. Valid driver's license with a clean driving record. Previous experience in a similar role is preferred. Excellent communication and customer service skills. Ability to work independently and manage time effectively. Strong attention to detail and organizational skills.
Physical Requirements:

Ability to drive and operate a variety of vehicles, including automatic and manual transmissions. Comfortable working in various weather conditions.
Job Types: Full-time, Permanent

Pay: From ?12,000.00 per month

Education:

Secondary(10th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
License/Certification:

4 Wheeler & 2 Wheeler Licence (Required)
Work Location: In person