Driver Compliance Team Leader (uk Backend)

Year    Chandigarh, Chandigarh, India

Job Description

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Void2one Solutions HIRING! Driver Compliance Team Leader (UK Backend process) Interested candidates can share their CVs on hr@void2onesolutions.in or connect on 9877051752 for more information. Freshers and Candidates with relevant experience in Compliance And Escalation Management, BPO, KPO can apply for this role. JOB DESCRIPTION: Job role: Monitoring performance of Delivery team in their care Compliance to process of using equipment correctly, such as PDA and TomTom Dealing with behaviour issues either with office, customers or public Monitoring attendance and dealing with any issues Supporting evidence for fines, charges and disciplinary Supporting teams to a better overall performance Ensuring teams service levels are at the expected level of excellence Ensuring the company\'s reputation and brand image is protected by the delivery teams Ensuring image of the company through wearing correct uniform is adhered to Assisting teams to deal with any issues, either by directing them to the correct procedure or supporting them for anything in the remit of driver compliance Assist both new starter and leavers and communicate to Delivery Team HR Assisting and working with fleet or compliance Appraising teams for good performance and recognizing the difficult and hard job they face. Job details:
  • Designation: Driver Compliance Team Leader (UK Backend process)
  • Education: Graduation or Post Graduation in any stream
  • Freshers or Experience of 1-2 yr in Compliance and Escalation Management, BPO or KPO
  • Location: Chandigarh IT Park
  • Package for Freshers: 25k CTC
  • Package for Experienced: 30k CTC
  • Full time, Work from Office
  • 6 days working till 3 months probation
  • 5.5 days working after probation
  • Rotational UK Shifts
Skills required:
  • Bachelor\'s degree is mandatory in any field
  • Must have Excellent communication skills
  • Confident to deal with people
  • Deal with the drivers to convince them to follow rules
  • Ability to handle unprofessional and aggressive dealing with Drivers
  • Good interpersonal skills
  • Multitasker
  • Tech Savvy (Proficient in MS Excel, Word, Database management and Data input)
  • Proficient in the use of computers
  • Ability to handle work pressure
  • Good understanding of data management in MS Excel
  • Ability to convince the people
  • Attention to detail and strong organizational skills
Roles & Responsibilities:
  • To do Reporting of the work
  • Data Monitoring
  • Attend the driver calls and deal with them
  • Handle the unprofessional and aggressive Drivers and deal with them
  • To handle 70-75% Backend work
  • To use the equipment correctly, such as PDA and TomTom
  • Dealing with behaviour issues either with office, customers or public Monitoring attendance
  • Dealing with any issues Supporting evidence for fines, charges and disciplinary Supporting teams to a better overall performance
  • Ensuring teams service levels are at the expected level of excellence
  • Ensuring the company\'s reputation and brand image is protected by the delivery teams
  • Ensuring image of the company through wearing correct uniform is adhered
  • Assisting teams to deal with any issues, either by directing them to the correct procedure or supporting them for anything in the remit of driver compliance
  • Assist both new starter and leavers and communicate to Delivery Team HR Assisting and working with fleet or compliance
  • Appraising teams for good performance and recognizing the difficult and hard job they face.
Perks & Benefits:
  • Rotational UK Shifts
  • Work from office
  • 6 Working days till probation
  • 5.5 days working after probation
  • Healthy Work-culture
  • On-time salary
  • Health Insurance
Regards,
|Varun Kashyap|
|Void2one Solutions|
Contact: +91-9877051752
Email: hr@void2onesolutions.in
Company\xe2\x80\x99s Profile: https://linktr.ee/void2onesolutions Job Types: Full-time, Permanent Pay: 25,000.00 - 30,000.00 per month Benefits:
  • Flexible schedule
  • Health insurance
  • Provident Fund
Schedule:
  • Rotational shift
  • UK shift
Application Question(s):
  • Are you comfortable with Rotational Shifts?
Education:
  • Bachelor\'s (Required)
Language:
  • English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3304475
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chandigarh, Chandigarh, India
  • Education
    Not mentioned
  • Experience
    Year